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What is Core Services Planning?
United Way of Greater Cleveland is taking a bold step to ensure that health and human service delivery systems are strategically aligned with the shrinkage of resources and the high demand for need. The process, which is called Core Services Planning, is a community planning initiative that will begin a community dialogue on where core services are distributed and will review any gaps or duplications.
Core services are the essential health and human services that are needed by an individual or a family throughout life. By examining Greater Cleveland's health and human service needs through a "big picture" approach, the opportunity to engage our entire community and develop a strategic plan for service delivery issues exists.
This process has already begun. The information for the analysis comes from a variety of sources. Some of the population trend data has been taken from the Social Indicators reports produced by The Center for Community Solutions and United Way over the past three years. These reports provide descriptive information about the health and social conditions of people living in the 95 municipalities and neighborhoods of Cuyahoga County. Another source of data are focus groups being conducted with agency staff members from both United Way and other community agencies and organizations. Additionally, personal interviews with stakeholders who are knowledgeable about our health and human services will be held. All this information is being used to begin a data-driven dialogue with all stakeholders including United Way volunteers, the health and human service providers in our community and public and private funders. From this dialogue, Core Services Planning and strategies to address issues will emerge.
"This process will change the way we do business," said Sandra Pianalto,
United Way Community Investment Chair and Federal Reserve Bank of
Cleveland President and CEO. "We recognize that in order to serve our community
in the best possible way, we need to ask this difficult question: 'How do we sustain the core services in an environment where funding resources are shrinking and needs are growing?'
The answer begins with all stakeholders making data-driven decisions on health and human service delivery in our community. Then we must continue to work together to leverage our resources to assure a better tomorrow for all of Greater Cleveland."
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